Privacy Policy
Diagnostic Orders Direct, a division of Glow Oversight PC, is a patient-facing telehealth platform designed to streamline the process of obtaining necessary diagnostic orders.
Effective Date: 05/01/2026
Diagnostic Orders Direct is a division of Glow Oversight PC. We respect your privacy and are committed to protecting the personal information and health-related information you provide through our website, forms, scheduling tools, and telehealth services.
Information We Collect
We may collect information you provide directly to us, including your name, date of birth, email address, phone number, mailing address, state of residence, payment information, medical history, symptoms, medication list, allergies, prior imaging or laboratory history, and any other information you submit through our website, intake forms, scheduling forms, or during a telephone or video consultation.
We may also collect technical and website usage information such as your IP address, browser type, device type, referring pages, pages visited, and general website activity through cookies or similar technologies.
How We Use Your Information
We may use your information to provide and coordinate virtual consultations, review requests for imaging, diagnostic, EKG, or laboratory orders, verify eligibility for services in your state, communicate with you regarding scheduling, intake, payment, and follow-up administrative matters, create and maintain internal business and medical records, send forms, invoices, receipts, and order-related communications, improve website function, operations, and user experience, and comply with legal, regulatory, professional, and risk-management obligations.
Health Information
If you request a consultation or otherwise become a patient, the information you provide may include protected health information. We handle health information in accordance with applicable healthcare privacy and security laws and our internal privacy practices. Where required, a separate Notice of Privacy Practices may also apply to your patient records and healthcare information.
How We Share Information
We do not sell your personal health information. We may share information as reasonably necessary with licensed providers affiliated with Glow Oversight PC, technology vendors and service providers who support scheduling, communications, document transmission, payment processing, website hosting, and administrative operations, third parties when required for legal, regulatory, compliance, public health, or safety purposes, and others when you authorize us to do so or when disclosure is otherwise permitted or required by law.
If an order is issued, we may send it to you and, when requested or authorized, to the imaging center, lab, or diagnostic facility you select.
Payment Information
If you submit payment information online, payment information is processed through the designated payment workflow or payment processor used by our business. If you choose to provide payment information during a provider call, that information will be handled through our internal payment process. We do not promise that any single payment method will always be available.
Cookies and Website Analytics
Our website may use cookies, pixels, and similar technologies to improve website performance, understand traffic patterns, and enhance user experience. You may be able to adjust certain browser settings to limit cookies, but some parts of the site may not function properly if you disable them.
Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal and health-related information. No website, email system, internet transmission, phone call, text message, or electronic storage method can be guaranteed to be completely secure. By using this website, you acknowledge that there is always some risk associated with electronic communications and internet-based services.
Your Choices
You may contact us to update certain account or contact information. You may also request information about how to obtain copies of forms, orders, or records that we maintain, subject to applicable law and our internal record procedures.
Third-Party Links and Outside Facilities
This website may reference or interact with third-party services, including scheduling tools, payment tools, email services, or outside imaging and laboratory facilities. We are not responsible for the privacy or security practices of outside facilities or third-party websites.
Children
This website is not intended for unsupervised use by minors. If services are requested for a minor, a parent or legal guardian must provide the required information and consent where applicable.
Changes to This Privacy Policy
We may revise this Privacy Policy from time to time. The updated version will be posted on this website with a revised effective date. Your continued use of the website after changes are posted constitutes acceptance of the revised policy.
Contact Information
- Glow Oversight PC 6550 S Pecos Rd STE B#110
- Las Vegas, NV 89120
- Phone: (702) 588-3455
- Fax: 253-409-2356